Service

Prohibited items

What you cannot send:

Whether you need to export an urgent package, send a postage document, or import a pallet of freight, ParcelHero offers a comprehensive range of international services to meet your needs.

Food in packaging that have been opened.

Food that does not contain a food label listing the ingredients.

Foods that can spoil during transit.

Foods that can spoil during transit.

Homemade foods

Homemade foods or any foods not in the original manufacturers packaging.

Foods with a shelf life of less than 6 months

Foods with a shelf life of less than 6 months

faqs
Services

What We Serve

Compare our services

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Express Delivery

With 2-day delivery across most cities around the world, including New York and New Jersey, and 3-day delivery across most of the USA, Ridexx's express delivery offers fast delivery and excellent value.

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Document delivery

Sending documents with Ridexx is cheaper than sending packages, because the goods are not subject to customs clearance and import duty. This means faster delivery and lower prices

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Large parcel delivery

Our Ridexx freight service can accept pallets up to 300kg to the EU and 1,000 kg for worldwide destinations. Collections need to be booked 1 day in advance, so a suitable vehicle is dispatched.

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Labels and paperwork

Most of our services require you to print the shipping labels, however we do also offer 'No printer' services. For most destinations, DHL submits the customs invoices electronically, so you don’t need to print them.

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Packaging

Packaging your items safely for transportation is important when sending internationally. If you are sending luggage you also need to remove or protect the wheels.

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Tracking your parcel

Track your parcel door to door, simply visit our tracking page to get started.